These Terms of Use govern your use of telemed-os.com, the company website of Telemed-OS LLC. By using the Site, you agree to these terms. If you do not agree, please do not use the Site.
1. About the Site
Telemed-OS LLC ("Telemed-OS", "we", "us") operates telemed-os.com (the "Site") to describe our company and the Telemed-OS platform, and to let prospective customers, partners and investors contact us.
These terms cover the Site only. Use of the Telemed-OS platform, including the dashboard, prescription workflow, patient portal and websites we run under a customer's brand, is governed by a separate customer agreement, including our Business Associate Agreement. If that agreement conflicts with these terms, it controls for the platform.
2. No medical advice
Content on the Site is for general information about our business. It is not medical advice, diagnosis or treatment, and it is not a substitute for the judgment of a licensed healthcare professional. Using the Site or contacting us does not create a physician-patient or other healthcare relationship.
If you are experiencing a medical emergency, call 911 or your local emergency number immediately.
3. Information on the Site
We work to keep the Site accurate and current, but we do not guarantee that every statement is complete or up to date. Descriptions of features, integrations and compliance controls describe the platform generally and may change as it develops. Telemed-OS provides software; prescribing decisions are made by the licensed physicians our customers engage, using their own independent medical judgment, and are subject to state and federal law. Pricing and terms are provided on request and are set out in the applicable platform agreement.
4. Acceptable use
You agree not to:
- Use the Site for any unlawful purpose or in violation of these terms
- Submit false, misleading or impersonating information through the contact form
- Send spam, automated or bulk submissions, or malicious code
- Interfere with or disrupt the Site, its servers or its networks, or place an unreasonable load on them
- Attempt to gain unauthorized access to any part of the Site or the systems behind it
- Scrape, copy or republish substantial portions of the Site without our written permission
Good-faith security research is welcome. Please report any issue you find to [email protected] as described in our security.txt, avoid accessing data that is not yours, and give us reasonable time to fix it before disclosure.
5. What you send us
When you contact us, you agree that the information you provide is accurate and that you have the right to share it. Do not include health information about yourself or your patients. We handle what you send as described in our Privacy Policy.
If you send us ideas, suggestions or feedback, we may use them without any obligation to you.
6. Intellectual property
The Site and its content, including text, design, graphics and logos, are owned by Telemed-OS or its licensors and are protected by copyright, trademark and other laws. Telemed-OS and related names and logos are trademarks of Telemed-OS LLC. You may view and print pages from the Site for your own informational, non-commercial use. Any other use requires our prior written permission.
7. Links to other sites
The Site may link to websites operated by others. We are not responsible for the content, policies or practices of third-party sites, and a link does not mean we endorse them.
8. Disclaimer of warranties
The Site is provided "as is" and "as available". To the fullest extent permitted by law, Telemed-OS disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Site will be uninterrupted, error-free or free of harmful components.
9. Limitation of liability
To the fullest extent permitted by law, Telemed-OS and its members, officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill, arising out of or relating to your use of the Site. Our total liability for any claim relating to the Site will not exceed one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Telemed-OS and its members, officers, employees and agents from any claims, losses, liabilities and expenses, including reasonable attorneys' fees, arising out of your misuse of the Site or your violation of these terms.
11. Governing law
These terms are governed by the laws of the state in which Telemed-OS LLC is organized, without regard to its conflict of law rules, and by applicable U.S. federal law. Any dispute relating to the Site will be brought in the state or federal courts located in that state, and you consent to their jurisdiction.
12. General
We may change these terms at any time by posting an updated version on this page and changing the "Last updated" date. Your continued use of the Site after a change means you accept the updated terms. We may suspend or restrict access to the Site at any time. If any provision of these terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. These terms are the entire agreement between you and Telemed-OS about the Site.
Questions about these terms can be sent to Telemed-OS LLC at [email protected].